Reviewed · TOWER OF LONDON TOURS

Tower of London with London Hop-On Hop-Off Tour and River Cruise

★ 3.5 · 112 reviews 3 hours 35 minutes (approx.) From $107 Operated by Big Bus London · Bookable on Viator
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London rewards a smart plan. This three-part package links the Tower of London, a 24-hour sightseeing bus ticket, and a one-way Thames cruise, giving you a broad first look at the city without buying each piece separately. I especially like the included Crown Jewels visit and the freedom to use the bus beyond the short 3-hour-35-minute tour window. The main concern is traffic: a bus ride across central London can take far longer than expected, and that can put your Tower entry or river cruise at risk.

The price is $106.96 per person. That can be fair if you use the bus for several rides, visit the Tower properly, and fit in the boat trip. It is poor value if traffic leaves you with only one or two bus rides and a rushed Tower visit. Bring or request the complimentary headphones early, and use the Big Bus app’s live tracking feature to avoid waiting blindly.

Five things to know before booking

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Five things to know before booking

  • The Tower visit is the fixed centerpiece: You receive entry to the Tower of London, including access to the famous Crown Jewels display.
  • The bus ticket lasts 24 hours: You can board and leave at designated Big Bus stops during that period, rather than being limited to one circuit.
  • Traffic can change the whole day: A cross-town ride has taken some people more than an hour, so do not schedule the Tower entry too tightly.
  • The Thames cruise is one way: It is not an unlimited boat pass. Treat it as a scenic transfer and plan where you want to finish.
  • Audio information is included: The package advertises commentary in seven languages in one section and five languages in another, so confirm the current language selection when you redeem.
  • You redeem at a Big Bus stop: Staff issue the bus ticket and Tower admission ticket after you show your mobile voucher.

How the three-part package works

Tower of London with London Hop-On Hop-Off Tour and River Cruise - How the three-part package works

This is not one continuous guided tour lasting exactly three hours and 35 minutes. Think of it as a sightseeing bundle with three connected parts.

First, you redeem your mobile voucher at a designated Big Bus stop. You receive the 24-hour bus ticket and a separate Tower of London admission ticket. There is no hotel pickup, so you must reach a stop yourself using public transport or by walking.

Next comes the bus network. The stops cover central London, the West End, Kensington, Hyde Park, the City, South Bank, and the area around the Tower. You can ride the full loop for orientation or hop off whenever a sight catches your eye.

The Tower of London is the most structured part of the day. Admission is included, but you need to manage your own timing so the bus journey does not consume the time you hoped to spend inside.

The final piece is a one-way cruise on the Thames. It gives you a different view of London’s riverfront and can save you from retracing your route by bus. Since it is one way, choose the boarding point and finishing point with care.

Starting around Green Park and the West End

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Starting around Green Park and the West End

The Green Park stop is a useful place to begin if you are staying near Buckingham Palace, Piccadilly, or Mayfair. The route then reaches the Hard Rock Cafe, Queen Mother Gates, Marble Arch, Regent Street, and Piccadilly Circus.

This opening section is good for a first orientation. You pass from leafy royal surroundings into the shopping streets and theater district. Regent Street offers grand architecture and big-name stores, while Piccadilly Circus places you close to Soho, Leicester Square, and the West End.

Haymarket and Trafalgar Square follow. Trafalgar Square is one of the strongest stops for a break because it puts you near the National Gallery, Nelson’s Column, Whitehall, and the route toward the river. Craig’s Court, Horse Guards Parade, and Whitehall continue the government district theme.

My practical advice: If you want a calm start, do not attempt to cover every stop in order. Ride for orientation, then leave the bus at Trafalgar Square or Whitehall and explore on foot before rejoining the route.

Westminster, the London Eye, and South Bank

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Westminster, the London Eye, and South Bank

The route passes Westminster Pier, the London Eye, Waterloo Station, Lambeth Palace, College Green, and Tothill Street. These stops let you see London from both sides of the Thames, though the exact usefulness depends on traffic and your chosen direction.

The London Eye stop is handy for combining the bus with a separate visit to the giant observation wheel, though entry to the Eye is not included here. Westminster Pier is especially important because it is also connected with the river cruise arrangements, making it a natural place to consider switching from road to water.

Waterloo gives access to South Bank and the cultural district near the river. Lambeth Palace and the stops around College Green offer a quieter contrast to the big attractions. Tothill Street brings you back toward Westminster and Buckingham Palace.

The downside is that this part of London is heavily affected by congestion and road closures. One booking was badly damaged by a major public demonstration, with routes interrupted and a long walk required to reach a working stop. Check the operating status before setting out, especially during events or demonstrations.

Buckingham Palace, Hyde Park, and Kensington

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Buckingham Palace, Hyde Park, and Kensington

The second major bus route serves Victoria, Buckingham Palace Road, Hyde Park Corner, Harrods, South Kensington, Gloucester Road, Kensington Palace, Notting Hill, Kensington Gardens, Lancaster Gate, Paddington, Baker Street, and Oxford Circus.

This is the most useful section if you want to connect royal London with the museums and parks. Buckingham Palace is the obvious headline stop, while Hyde Park Corner and Marble Arch put you near Hyde Park. Harrods offers a very different sort of London experience, with luxury shopping rather than royal ceremony.

South Kensington Museums is a practical stop for the area’s major museums, although admission to those museums is not included. Kensington Palace and Kensington Gardens give the route a more spacious feel, while Notting Hill offers a neighborhood change of pace.

Paddington Station and Baker Street are useful transport landmarks. Oxford Circus returns you to Regent Street and the West End. This route covers a lot, but it is also long. If you try to ride from Victoria through Kensington and then across to the Tower in a single stretch, you may lose much of the day to traffic.

Use this route as a menu, not a checklist. Pick two or three areas that fit your interests. The 24-hour ticket makes that easier, but only if you avoid spending the whole validity period on one cross-town ride.

St. Paul’s, the City, and the Tower

Tower of London with London Hop-On Hop-Off Tour and River Cruise - St. Paul’s, the City, and the Tower

From Covent Garden, the bus continues toward St. Paul’s Cathedral, the Monument to the Great Fire of London, London Bridge, Southwark, and the Tower of London.

Covent Garden is a strong place to leave the bus for shops, restaurants, street activity, and nearby theaters. St. Paul’s marks the shift from the West End into the City of London, where the streets feel more financial and business-focused.

The Monument commemorates the Great Fire of London, which devastated much of the City in 1666. London Bridge places you near the river, Borough Market, and the South Bank area. Southwark and City Hall provide more modern riverfront views before the route reaches the Tower.

The Tower stop is the practical target for the package. The fortress combines royal power, imprisonment, execution stories, military displays, and the Crown Jewels. You should allow real time for the visit rather than treating it as a quick photo stop.

The key risk is timing. One person spent three hours on the bus trying to reach the Tower, including about an hour stuck on the same road, and missed the planned visit. Another barely made the Tower and had no time left for the cruise. London traffic is not a minor nuisance here. It can decide whether the package works.

Inside the Tower of London

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Inside the Tower of London

Your admission includes the Tower itself and the Crown Jewels. The jewels are the brightest draw, with ceremonial crowns and regalia that connect the fortress to the living British monarchy.

The wider Tower visit matters just as much. The buildings and grounds help explain how London’s rulers used this place as a palace, stronghold, prison, and public symbol. The experience is more satisfying if you allow time to look beyond the jewel display.

The ticket is valuable because the Tower is one of London’s high-cost headline attractions. Still, admission alone does not guarantee a relaxed visit. You must plan your bus connection carefully, and you should avoid arriving at the end of a long cross-town circuit.

If the Tower is your top priority, make it the anchor of the day. Arrange your sightseeing around it rather than hoping the bus will deliver you at exactly the right moment.

What the Thames cruise adds

Tower of London with London Hop-On Hop-Off Tour and River Cruise - What the Thames cruise adds

The one-way Thames cruise gives you a break from London traffic and a fresh angle on the city. From the water, the relationship between Westminster, the City, the Tower, and South Bank becomes easier to understand.

You can use the cruise as sightseeing or as transport between parts of central London. Westminster Pier and the London Eye area are especially important points in the bus network, but your voucher instructions should guide you to the actual cruise boarding details.

Audio commentary is included on the bus, with the package describing several language choices. The written information is inconsistent, listing five languages in one place and seven in another. A German-language booking was pleased with the bus and Tower package, though it noted that the boat had no electronic guide. If onboard commentary matters to you, confirm exactly what is available before boarding.

The cruise is not a return trip. Once you leave the boat, you need to continue on foot, by Underground, or by the bus network. That one-way design is useful, but only when it fits your route.

Audio, headphones, and live bus tracking

Tower of London with London Hop-On Hop-Off Tour and River Cruise - Audio, headphones, and live bus tracking

The bus includes recorded commentary and free WiFi. Complimentary headphones are available, but you may need to ask for them. One particularly useful complaint revealed that a passenger did not know headphones were provided and received no explanation from the driver.

Do not wait quietly if you want the audio. Ask staff as soon as you board. The commentary can turn a simple transfer into a more informative ride, especially on the long route through Westminster, the City, and Kensington.

The Big Bus app’s live tracking feature is also worth using. It cannot remove congestion, but it can help you decide whether to wait, walk to another stop, or use the Underground. Staff advice has not always been consistent, so having the route information in front of you is sensible.

Price, timing, and real value

At $106.96 per person, this package asks you to pay for convenience and coverage. The value is strongest when you use all three elements: a substantial Tower visit, several bus rides over 24 hours, and the one-way river cruise.

The value drops quickly if you buy it only to reach the Tower. London’s traffic can make the bus an expensive and slow transfer, and the package does not include food, drinks, hotel pickup, or a second river trip.

A useful plan is to redeem the ticket early, use the bus for a short orientation ride, visit the Tower at a sensible point in your day, and take the cruise when it helps your route. If you have a packed schedule with fixed reservations, the bus may create more stress than convenience.

The experience has received a middling overall score of 3.4 from 112 ratings, which fits the practical picture: the sightseeing idea is good, but the execution depends heavily on traffic, route disruptions, and your own planning.

Who should book it?

I would consider this package if you have a first full day in London and want a simple introduction to several districts. It suits people who like seeing a city from an upper-deck bus, want the Tower admission handled in advance, and can remain flexible.

Families and first-time visitors may appreciate the clear list of stops and the ability to rest while the bus moves between sights. The audio commentary and free WiFi are useful additions, though you should request headphones.

I would be cautious if the Crown Jewels visit is the one non-negotiable event of your day. In that case, build in a generous buffer, use live tracking, and avoid crossing all of London immediately beforehand.

Free cancellation is available if you cancel at least 24 hours before the start time. Changes or cancellations inside that window are not accepted for a refund.

Should you book this London package?

Book it if you want a broad city sampler and will use the 24-hour bus ticket several times. The Tower and Crown Jewels provide the firm value, while the cruise adds a pleasant change from London’s roads.

Skip it if your schedule is tight, you dislike waiting in traffic, or you only want admission to the Tower. The smartest buyer treats the bus as sightseeing, not guaranteed point-to-point transport. Redeem early, ask for headphones, check live bus locations, and keep the Tower and cruise timing flexible.

FAQ

Where does the tour take place?

The experience takes place in London, England, using designated Big Bus stops, the Tower of London, and a one-way Thames River cruise.

How much does the experience cost?

The listed price is $106.96 per person.

How long does the experience last?

The estimated duration is 3 hours and 35 minutes, while the included hop-on hop-off bus ticket is valid for 24 hours from the first date of redemption.

Is entry to the Tower of London included?

Yes. Entry to the Tower of London is included, including access to see the Crown Jewels.

Is the hop-on hop-off bus included?

Yes. The package includes a 24-hour unlimited hop-on hop-off Big Bus ticket.

Is a Thames River cruise included?

Yes. One one-way Thames River cruise is included.

Are audio guides included?

Yes. Audio commentary is included. The supplied details list five languages in one section and seven languages in another, so confirm the available choices when you redeem your voucher.

Is hotel pickup provided?

No. Hotel pickup is not included. You need to reach a designated Big Bus stop yourself.

Where do I redeem the mobile voucher?

You can redeem the voucher at any designated Big Bus stop. Staff then issue your bus tour ticket and Tower of London entrance ticket.

Can I cancel for a full refund?

Yes, if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours beforehand are not accepted for a refund.

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